Got Quality?
This is going to be a rant, so beware....this is as close to a parental advisory that I'm going to get.
When a company tells you that they have quality control...do you believe them? I used to, but my faith in the American company is slowly fading away. You can't do anything, order anything, or visit anywhere without a problem. A hassle...a reason that every company seems to give you to call them and tell them that they fucked up. The oil company...Eastern Propane...have to remind them to fill the tank. The doctors office...all of them...got to remind them that you're waiting for them to get off their lazy non-caring asses to make you an appointment. The mortgage company...that would be Countrywide Mortgage...who decides one day that they're going to double your mortgage payment one day. The William fucking Shatner DVD club who insists that they sent out the discs at the beginning of last week and it's because of the post office that I didn't get anything yet. The post office that can't deliver a fucking letter to the right person (which is presumably why e-mail is more popular every day). And finally...the computer company...today that would be Alienware (who I'll hopefully have better things to say about in a few days), that sends you the wrong cable after your new laptop spends a full two days in quality control.
What quality you ask? If you ask me...it's out of control.
UPDATE: Fuck Best Buy too because they can't keep a product in stock or replace my broken warranty item! Fuck 'em!
UPDATE AGAIN AS THEY KEEP COMING TO ME: Did I mention that Sirius Radio fucked me on a rebate when I followed their instructions to the letter? And their customer service rep even agreed with me...too bad he had no contact information to help me work it out with the rebate people.
When a company tells you that they have quality control...do you believe them? I used to, but my faith in the American company is slowly fading away. You can't do anything, order anything, or visit anywhere without a problem. A hassle...a reason that every company seems to give you to call them and tell them that they fucked up. The oil company...Eastern Propane...have to remind them to fill the tank. The doctors office...all of them...got to remind them that you're waiting for them to get off their lazy non-caring asses to make you an appointment. The mortgage company...that would be Countrywide Mortgage...who decides one day that they're going to double your mortgage payment one day. The William fucking Shatner DVD club who insists that they sent out the discs at the beginning of last week and it's because of the post office that I didn't get anything yet. The post office that can't deliver a fucking letter to the right person (which is presumably why e-mail is more popular every day). And finally...the computer company...today that would be Alienware (who I'll hopefully have better things to say about in a few days), that sends you the wrong cable after your new laptop spends a full two days in quality control.
What quality you ask? If you ask me...it's out of control.
UPDATE: Fuck Best Buy too because they can't keep a product in stock or replace my broken warranty item! Fuck 'em!
UPDATE AGAIN AS THEY KEEP COMING TO ME: Did I mention that Sirius Radio fucked me on a rebate when I followed their instructions to the letter? And their customer service rep even agreed with me...too bad he had no contact information to help me work it out with the rebate people.

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